DOCUMENT 01 · MARKET RESEARCH

Mysa Medical & Wellness Spa
Research & Service Enumeration

Based on YouTube Spa Tour: youtube.com/watch?v=ka5sLszwBxA · Research Date: July 2026

Source Identification

The YouTube video ka5sLszwBxA is a spa tour of Mysa Medical & Wellness Spa — a full-service, Black woman-owned med spa in Dallas, TX founded by Ryan Abety, RN. It operates at the intersection of medical aesthetics and holistic wellness, located at 2629 N Stemmons Freeway, Dallas, TX 75207.

Key Fact: Mysa is the first Black woman-owned medical spa in Dallas-Fort Worth. Founded by a Cameroon native and registered nurse Ryan Abety, it serves as the benchmark model for a full-service medical + day spa hybrid business.

Enumerated Services (All 11 Categories)

#CategoryServices
1InjectablesNeurotoxin (Botox), Dermal Fillers
2Laser TreatmentsCO2 Laser Resurfacing, PICO Laser, Laser Hair Removal
3Skin RejuvenationCustom Facials, Dermaplaning, Micro-needling, Glass Skin Treatment (Mysa® Skin Repair)
4Body TreatmentsFull-Body Exfoliation, Massage, Waxing
5Wellness / InfusionsIV Hydration Therapy
6Hair RestorationPRP (Platelet-Rich Plasma) Hair Restoration
7Nail SpaFull nail care services
8Lash & BrowMicroblading, Lash Treatments
9Retail ProductsBranded vegan skincare and wellness products
10MembershipsTiered monthly memberships (unlimited Botox, monthly facial, laser hair removal from $199/mo)
11FinancingCherry Pay — 0% interest payment plans

Top-Down Design — Full Hierarchy

╔══════════════════════════════════════════════════════════════════╗
║           LEVEL 0: MEDICAL & WELLNESS SPA BUSINESS              ║
╚══════════════════════════════════════════════════════════════════╝
                              │
          ┌───────────────────┼───────────────────┐
          ▼                   ▼                   ▼
 ┌─────────────────┐ ┌────────────────┐ ┌─────────────────────┐
 │  MEDICAL        │ │  WELLNESS &    │ │  BUSINESS           │
 │  SERVICES DIV   │ │  AESTHETICS    │ │  OPERATIONS DIV     │
 │  (Level 1)      │ │  DIV (Level 1) │ │  (Level 1)          │
 └─────────────────┘ └────────────────┘ └─────────────────────┘

──────────────────────────────────────────────────────────────────
 1. MEDICAL SERVICES DIVISION
──────────────────────────────────────────────────────────────────
  1A. Injectables Dept
      ├── Neurotoxin / Botox
      └── Dermal Fillers (lip, cheek, jawline, under-eye)

  1B. Laser & Energy Devices Dept
      ├── CO2 Laser Resurfacing
      ├── PICO Laser (pigmentation, tattoo, rejuvenation)
      └── Laser Hair Removal

  1C. Advanced Skin Treatments
      ├── Micro-needling / Collagen Induction Therapy
      ├── PRP Hair Restoration
      └── Glass Skin Protocol (Mysa® Skin Repair)

  1D. Wellness Infusions
      └── IV Hydration Therapy (individual & couples)

──────────────────────────────────────────────────────────────────
 2. WELLNESS & AESTHETICS DIVISION
──────────────────────────────────────────────────────────────────
  2A. Facial & Skin Care Studio
      ├── Custom / Signature Facials
      ├── Dermaplaning
      └── Brightening / Resurfacing Facials

  2B. Body & Relaxation Studio
      ├── Therapeutic Massage
      ├── Full-Body Exfoliation
      └── Waxing Services

  2C. Brow, Lash & Nail Studio
      ├── Microblading
      ├── Lash Extensions / Lifts
      └── Full Nail Spa (manicure, pedicure, nail art)

  2D. Retail & Products
      ├── Branded Skincare Line (vegan)
      ├── Wellness Products (candles, supplements)
      └── Medical-Grade Skincare (3rd party)

──────────────────────────────────────────────────────────────────
 3. BUSINESS OPERATIONS DIVISION
──────────────────────────────────────────────────────────────────
  3A. Revenue & Membership
      ├── Membership Tiers ($199/mo basic → premium)
      ├── Financing / Cherry Pay (0% interest)
      ├── Gift Cards & Packages
      └── Groupon / Promo Deals

  3B. Administration & Compliance
      ├── Medical Director (MD/NP oversight)
      ├── HIPAA Compliance & EMR System
      ├── Licensing (state medical board + business)
      └── Insurance (liability, malpractice, workers' comp)

  3C. Staffing
      ├── Medical Director (MD or NP)
      ├── Registered Nurses / Injectors
      ├── Licensed Estheticians
      ├── Nail Technicians
      ├── Massage Therapists
      └── Front Desk / Operations Manager

  3D. Marketing & Client Acquisition
      ├── Social Media (Instagram, TikTok)
      ├── Google Business Profile & Local SEO
      ├── YouTube Channel (spa tours, before/after)
      ├── Email & SMS Campaigns
      └── Referral & Loyalty Programs
  

Client Journey Flowchart

                    ┌─────────────────────────┐
                    │   CLIENT AWARENESS       │
                    │  (Social, SEO, Referral, │
                    │   YouTube, Google Maps)  │
                    └───────────┬─────────────┘
                                │
                                ▼
                    ┌─────────────────────────┐
                    │   FIRST CONTACT          │
                    │  ┌──────────────────┐   │
                    │  │ Online Booking   │   │
                    │  │ Phone Call       │   │
                    │  │ Walk-In          │   │
                    │  └──────────────────┘   │
                    └───────────┬─────────────┘
                                │
                                ▼
                    ┌─────────────────────────┐
                    │   INTAKE & CONSULTATION  │
                    │  • Health history form   │
                    │  • Goals assessment      │
                    │  • Treatment planning    │
                    │  • Informed consent      │
                    └───────────┬─────────────┘
                                │
               ┌────────────────┼────────────────┐
               ▼                ▼                ▼
    ┌──────────────┐  ┌──────────────┐  ┌──────────────┐
    │  MEDICAL     │  │  AESTHETICS  │  │  WELLNESS    │
    │  TREATMENT   │  │  SERVICE     │  │  SERVICE     │
    │  • Botox     │  │  • Facial    │  │  • Massage   │
    │  • Filler    │  │  • Derma-    │  │  • Body Wrap │
    │  • Laser     │  │    plane     │  │  • IV Drip   │
    │  • PRP       │  │  • Nails     │  │              │
    └──────┬───────┘  └──────┬───────┘  └──────┬───────┘
           └─────────────────┼──────────────────┘
                             │
                             ▼
                    ┌─────────────────────────┐
                    │   POST-TREATMENT         │
                    │  • Aftercare instructions│
                    │  • Product recommendations│
                    │  • Retail upsell         │
                    └───────────┬─────────────┘
                                │
                    ┌───────────┴──────────────┐
                    ▼                          ▼
         ┌──────────────────┐      ┌───────────────────┐
         │  ONE-TIME CLIENT  │      │  MEMBERSHIP OFFER  │
         │  • Book next appt│      │  $199/mo Basic     │
         │  • Referral ask  │      │  $299/mo Premium   │
         └────────┬─────────┘      └────────┬──────────┘
                  └────────────┬────────────┘
                               ▼
                    ┌─────────────────────────┐
                    │   RETENTION LOOP         │
                    │  • Email/SMS follow-up   │
                    │  • Birthday promotions   │
                    │  • Before/after content  │
                    │  • Loyalty rewards       │
                    └───────────┬─────────────┘
                                │
                                ▼
                    ┌─────────────────────────┐
                    │   BRAND AMBASSADOR /     │
                    │   REFERRAL ENGINE        │
                    └─────────────────────────┘
  

Key Financial Benchmarks (Mysa / Industry)

MetricBenchmark
Average Annual Revenue~$1.4 Million (single location)
Net Profit Margin15% – 30%
Injectable Gross Margin50% – 70%
Membership MRR Target$50K – $100K/month
Client Lifetime Value (member)3.5x non-member
Member Churn Likelihood78% less likely to switch than non-members
Marketing Budget7–10% of projected revenue
Payroll Cap<30% of revenue

Sources

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